Prouds — Jewelry Store in Bathurst

Reviews of Prouds

• Steven

  Added 2016.07.29
• Andrew

  Added 2016.05.14
• Hannah

  Added 2016.05.13
• Angel

  Added 2016.01.19
• Hannah

  Added 2015.08.13

  So effectively, they misled me twice, and took my money for a service that was unfit for purpose, twice. The staff member wasn't interested in helping me or offering me an exchange or refund as per Australian Consumer Law, and in fact attempted to sell me something else.
• Dylan

  Added 2015.02.12

  I bought a box chain from your Lithgow store about 15 months ago, and had a small heart-shaped locket hanging from it (very small and very light). Then roughly 6 months ago, one of the links broke when I was drying myself and the towel snagged it - my fault.
• William

  Added 2014.04.28

  So I took the chain to your Bathurst store and asked if they could repair the break. I was told by staff that they had a repair service in Sydney and that the chain would need to be sent away, and I should have it back in two weeks. It was, and when I was able to get into the store, I collected the chain no problems. They charged me $30.00
• Bryan

  Added 2014.04.19

  Then, roughly 6 weeks later, the chain broke again (in the same place) and so I took it into your Bathurst store once again to have it sent away again, where it was repaired again and returned. I collected my chain and was charged another $30.00
• Owen

  Added 2013.12.19

  I'm done shopping with Prouds, and I will be warning all my friends and family to never shop in your stores. I wonder if this is how you treat all of your customers. Appalled.
• David

  Added 2013.10.21
• Juan

  Added 2013.07.27

  Then, A WEEK LATER, the chain broke AGAIN, in the same place AGAIN. Well this time I was angry and went immediately to your Bathurst Store to have it repaired a third time. It was on this third visit that I was finally told by a member of your staff (perhaps she was even the manager, I don't know) that once a box chain was broken, they couldn't be repaired due to their design.